Full Stack Lead Software Engineer – Payments

About the Team

Stitch Fix’s Payment team is a group of six engineers who own the technology powering how our clients are able to purchase our products, and the financial system reconciliation of said payments. Our mission is to create seamless, secure, and transparent Payments and  Risk  platform experiences that foster trust and loyalty between Stitch Fix and our clients. We are committed to enabling a frictionless experience through improved First Fix conversion and AOV with optimized cost, process efficiency and reduced shrink rate.

The primary responsibilities of the Payments team include: ownership of payment processing systems, payment processing vendor integration (e.g. Braintree/PayPal, Stripe), client invoices, client credits, sales tax, financial reports (SOX Compliance), fraud detection systems, and supporting our CS partners through their payment interactions with clients. 

About the Role

In Payments Engineering, we are scaling our payments system to serve more and more clients. As a Lead Software Engineer, you will help shape the future of Stitch Fix’s payments systems. You will also be responsible for planning, building, and maintaining features and software in support of that future. 

Building valuable and sustainable software is a group activity. You will work within a distributed team of 4 - 6 software engineers and cross-functional partners including product, design, algorithms, finance, etc. You are expected to have strong written communication skills and be able to develop strong working relationships with coworkers and business partners. You will need to know when and how to listen to, influence, coach, share with, advocate to, and lead others.

This is a remote position available within the United States. We operate in an agile-inspired manner; collaborating across multiple time zones. We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture. We focus on high-value products that solve clearly identified problems but are designed in a sustainable way and deliver long-term value.

You're excited about this opportunity because you will…

• Operate as an engaged member of the engineering team - leading meetings, attending ceremonies, providing input on technical design documents & project plans, pairing with other engineers to work toward a solution, etc. 
• Collaborate with stakeholders while leading the execution of complex and/or critical projects within the Payments team or across multiple engineering teams.
• Model consistently sustainable results against measurable goals. 
• Break down projects into actionable milestones.
• Proactively communicate status updates or changes to the scope or timeline of projects to stakeholders and leadership.
• Provide technical leadership, mentorship, pairing opportunities, timely feedback, and code reviews to encourage the growth of others.
• Actively invest in the professional development and career growth of your teammates and peers.
• Frame business problems using high-quality data analysis and empirical evidence for leadership.
• Find new and better ways of doing things that align with business priorities.
• Influence other engineers toward right-sized solutions.
• Participate in on-call rotations and improve the on-call experience for others.
• Help Stitch Fix continue to develop new methods of collaborating with partners across the organization.

We’re excited about you because…

• You have roughly 5+ years of professional programming experience.
• You have experience in the payment processing engineering space
• You have hands-on experience with running Ruby on Rails, along with other modern web stacks (e.g. Golang, Postgres, GraphQL, Kafka).
• You have hands-on experience with frontend frameworks (e.g. Next.js, React, JavaScript, CSS, TypeScript).
• You have 1+ years of experience in technical leadership - including driving technical decisions and guiding broader project goals.
• You are bright, kind, and motivated by challenges.
• You have excellent analytical skills as well as communication skills both verbal and written. 
• You treasure helping your team members grow and learn.
• You take initiative and operate with accountability.
• You are motivated by solving problems and finding creative client-focused solutions.
• You build high-quality solutions and are pragmatic about weighing project scope and value.
• You are flexible, dedicated to your craft, and curious.
• You might have experience working remotely alongside a distributed software engineering team.
• You might have experience with evolving a resilient distributed service architecture.
• You might have experience with GraphQL schema design.
• You might have prior experience with accessibility best practices.

About the Technology

Technologies we rely on to pursue solutions to business problems include things like:

• Ruby
• Rails
• GraphQL
• Node.js
• RailsReact & Next.js
• JavaScript / TypeScript
• CSS / SCSS
• Figma
• Datadog
• QL and PostgreSQL 
• Kafka

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.