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TomTom

Platform Engineer - Observability

TomTom · NL · 75d ago
Hybrid Python
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About the role

Observability Platform is responsible for managing the capabilities that help identify the issues within TomTom’s online products and ensure they are timely fixed to enable best customer experience. We drive improving the quality and effectiveness of the service and aim to enable self-service for our users through system engineering and software development. 
 
As an SRE you will work on addressing reliability, availability, scalability, efficiency for your team and the rest of the company. 

What you’ll do:

  • You will contribute to the architecture, design, standards, and implementation of new and existing observability systems to enhance their reliability, efficiency, and scalability with a high level of autonomy.
  • You will manage existing Observability tools and help customers master them.
  • You will scale systems and increase their reliability in a diverse environment ensuring the mission critical systems meet 99.95 % SLOs.
  • You will participate in an on-call rotation with a sustainable schedule and strong tooling
  • You will be an important part of the Incident Management process and will help improve TomTom’s MTTR.
  • You will support navigation tooling in the world. 

    • What you’ll need:

    • At least 2 years of experience working in SRE/Platform/Infra organizations with cloud-native infrastructure, including Kubernetes on public cloud platforms and related technologies and tooling for cloud runtime platforms

    • Experience managing a wide scale vendor and/or self-hosted Observability tools responsible for at least several following areas: logs, metrics, traces, black box monitoring and alerting.

    • Proficiency in modern coding/infrastructure related languages such as Python or similar

    • GitOps practices and infrastructure automation, including infrastructure as code. Building tooling around Kubernetes (Helm/Operators/CRDs a plus)

    • Experience with SRE best practices, observability, incident management and SLIs.

    • Experience with Cloud-native architecture, technology, engineering, and operations (CNCF)

    • Understanding of security, privacy, and compliance essentials

    • Strong fundamentals Linux, containers, networking (TCP/IP, DNS, TLS), distributed systems knowledge 

      •  
       

    General skills and experience:

     

    • Experience building and operating mission critical systems. 

    • Product mindset 

    • Excellent communication and collaboration skills 

    Nice to have:

  • CI/CD technologies, including source code management (GitHub), pipelines, secrets, artefacts. 

    • Experience with OpenTelemetry. 

    • BSc in computer engineering or equivalent desirable 

    • Customer support experience 

     

    Tech stack

    Python
    Arrangement Hybrid
    Location NL
    Posted 75d ago
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