Senior AI Software Engineer III

📍 Location: This is a fully remote position located in Colombia. 

Contact

Maira Russo - Senior Talent Acquisition Partner

• Define and evolve the technical architecture for Caseware’s AI platform,
establishing architectural standards, contracts, and design principles that enable
scalable, secure, reusable, and trustworthy AI capabilities across multiple teams.
• Design, build, and operate AI systems powered by LLMs, retrieval pipelines, agentic
workflows, and AI-enabled services, including multi-agent systems, agent
execution runtimes, workflow orchestration, memory management, and human-inthe-loop AI capabilities.
• Design and implement evaluation, governance, auditability, and traceability
frameworks that ensure AI systems are measurable, explainable, compliant, and
continuously improving.
• Translate advances in AI into practical, maintainable platform capabilities that
solve real customer problems.
• Influence technical direction through architecture reviews, RFCs, design
discussions, and hands-on collaboration.
• Evaluate emerging AI technologies, models, frameworks, and cloud capabilities.
• Lead proof-of-concepts that inform platform strategy and future investments.
• Balance delivery speed, quality, maintainability, and long-term platform health
when making technical decisions.
• Drive reliability, observability, monitoring, alerting, and incident response practices
across AI systems and platforms.
• Ensure systems are resilient, scalable, cost-effective, and operationally efficient in
production environments.
• Partner closely with Product, QA, Security, Domain SMEs, and Engineering teams to
deliver business value.
• Act as a trusted technical leader, helping teams succeed through collaboration,
influence, and shared ownership.
• Mentor engineers across teams and contribute to raising overall engineering
maturity.

• 8+ years of professional software engineering experience, with demonstrated
impact beyond a single team
• 2+ years building and operating production AI systems.
• Proven experience designing distributed, SaaS, cloud-native, multi-tenant
platforms at scale.
• Proven experience designing distributed, SaaS, cloud-native, multi-tenant
platforms at scale.
• Experience implementing AI guardrails, governance controls, and safety
mechanisms.
• Strong understanding of AI system tradeoffs including latency, cost, accuracy,
reliability, and scalability.
• Extensive experience building and operating production systems on AWS.
• Experience with Infrastructure as Code using CDK, CloudFormation, or Terraform.
• Experience mentoring engineers and influencing architectural decisions across
teams.
• Strong English language communication and collaboration skills.  
• Comfortable operating in fast-moving environments with ambiguity and evolving
requirements.

• Experience operating systems in regulated or compliance-heavy domains.
• Familiarity with accounting, auditing, or financial workflows.

• Backend & Platform: TypeScript, NestJS, Python
• Cloud & Infrastructure: AWS EKS, AWS Lambda, AWS Bedrock, AWS AgentCore
• Search & Retrieval: AWS OpenSearch Serverless
• Document & Data Processing: AWS Textract, DynamoDB, S3
• AI Evaluation & Observability: LangFuse, LangSmith (or equivalent)
• AI-Assisted Development: GitHub Copilot, AWS Kiro
• Developer Tooling: GitHub, GitHub Actions, Nx Monorepo
• Collaboration: Jira, Confluence, Microsoft Teams, Outlook

¨Contrato a termino Indefinido¨ with all the legal benefits

Prepaid Medicine

Life insurance and funeral assistance

Internet allowance

Home office stipend

Competitive compensation — above the market average

100% remote work environment and an excellent work-life balance

Opportunity to work for a growing global SaaS leader company

A culture that promotes independence, innovation, trust, and accountability

Open space to be creative, innovative and strategize for the future

Mentorship by highly experienced professional 

Budget for training, we want you to grow

5 Personal Time Off days per year

Sick Leave Top up to total 100% of salary paid by the employer from Day 3 to 90. 

Recognition Award, additional paid time off in recognition of the corresponding year of service

Upgrade vacation starting at 5 years of service

AI-first environment: Be part of an AI-first engineering organization that embraces modern tools, automation, and AI-driven ways of working.