At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.
Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether
The Purpose:
As the Senior Engineering Manager in the Boarding Domain, you will own the end-to-end technical strategy, architecture, and execution for PPRO’s customer onboarding portfolio. Your role is to drive engineering excellence, ensuring that our systems are scalable, secure, and optimised for seamless customer onboarding.
You will collaborate closely with Product, Compliance, and Commercial teams to deliver an efficient, compliant, and automated onboarding experience for global customers. Balancing technical vision with hands-on leadership, you will mentor engineers, streamline development processes, and foster a culture of innovation and ownership.
Mission and Vision of the Boarding Domain
The Boarding Domain’s mission is to build a world-class onboarding platform that provides frictionless, compliant, and efficient access to payment methods while securely managing customer data throughout their lifecycle.
Our vision is to develop self-service tools that enable swift, scalable, and seamless onboarding while replacing legacy systems with modern, high-performing solutions like the nascent Welcome Platform.
What you will be doing:
Define and Lead Engineering StrategySet the technical direction for the Boarding Domain in alignment with the SLT, ensuring scalability, security, and performance in alignment with business objectives.Build a robust and future-proof architecture, leveraging modern cloud-native technologies.Drive technical innovation to improve automation, reduce onboarding time, and enhance compliance capabilities.
Deliver Engineering ExcellenceThe Boarding Domain’s mission is to streamline PPRO’s customer onboarding process, providing frictionless, compliant, and efficient access to payment methods while managing customer data securely throughout their lifecycle. The vision is to deliver self-service tools that enable swift, lean, and seamless onboarding
Lead and Scale a High-Performing TeamManage and grow a strong team of engineers, fostering a culture of collaboration, accountability, and continuous learning.Act as a mentor and coach, empowering engineers to take ownership and innovate.Create an environment where product, engineering, and compliance work together seamlessly to deliver business value
Drive Operational ExcellenceOptimise engineering workflows to reduce friction, improve speed, and increase system reliability.Continuously improve Boarding API performance, ensuring seamless onboarding for large-scale global customers.Establish KPIs for uptime, latency, error rates, and automation coverage, using data to drive improvements.
Ensure Security and CompliancePartner with Compliance, Legal, and Risk teams to build secure, scalable, and compliant onboarding solutions.Implement automated risk controls, reducing the need for manual interventions.Stay ahead of regulatory changes, ensuring our onboarding platforms meet global compliance requirements.
Collaborate with Key StakeholdersWork closely with Product, Commercial, and Customer teams to align engineering efforts with business needs.Engage with customers and partners to understand their challenges and translate them into scalable technical solutions.Advocate for a customer-first engineering approach, balancing technical feasibility with business impact.
What Success Looks LikeScalable and resilient onboarding infrastructure, enabling high-volume customer onboarding with minimal downtime.Faster and frictionless onboarding experiences, reducing manual processes and increasing conversion rates.Seamlessly migrate to the Welcome Platform, replacing legacy systems without disruption.A high-performing engineering team operating with agility, autonomy, and a culture of innovation and inclusivity.
You will need to have:
What We Are Looking For:Engineering Leadership & ExecutionProven experience leading cross-functional engineering teams in a fast-paced, global environment.A hands-on approach when needed, with the ability to deep dive into technical challenges and guide solutions.Track record of delivering scalable, secure, and high-performance platforms in fintech, payments, or a regulated industry.
Technical ExcellenceDeep experience with cloud-native architectures, microservices, and API-driven platforms.Deep understanding of scalable backend systems, event-driven architectures, and modern software engineering practices.Experience with CI/CD, DevOps, and security best practices.Experience in regulated environments would be a plus
Business and Customer FocusAbility to bridge the gap between engineering and business needs, making technology decisions that drive impact.A data-driven approach, using insights to optimise engineering strategies and execution.Strong understanding of payments, fintech, and compliance challenges related to onboarding would be a bonus..
Collaboration & CommunicationAbility to influence and align teams, ensuring seamless collaboration across engineering, product, and compliance.Clear, concise communicator who can translate technical challenges into business impact.Passion for building a culture of ownership, trust, and continuous improvement.
Tech stack:
Kotlin/Java and Spring BootCloud-native microservice architecture on AWSDocker and KubernetesEvent-driven architecturesInfrastructure-as-Code, e.g., Terraform
