TextNow

Senior Site Reliability Engineer

TextNow • CA
GoPython Remote
We believe communication belongs to everyone. We exist to democratize phone service.  TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.   We're the largest provider of free phone service in the nation. And we're just getting started.

Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.

TextNow is looking for motivated Site Reliability Engineers (SRE's) to own infrastructure, monitoring, logging, ci/cd, reliability and everything in between!

What You'll Do

  • Be responsible for maintaining and scaling production services and servers for complex and high throughput. 
  • Improve scalability, service reliability, capacity, and performance. 
  • Write automation code for provisioning and operating infrastructure at scale. 
  • Build tools for internal use to support software engineering best practices. 
  • You are not an operator; you’re an experienced software engineer focused on operations. 
  • Work with development teams to make sure the applications fit nicely within the infrastructure and scalability/reliability/security is designed and implemented from the start. 
  • Participate in on-call rotation, being responsible for uptime and support. 
  • Roll up the sleeves to troubleshoot incidents, formulate and test your hypotheses, and narrow down possibilities to find the root cause.
  • You'll be a great fit if you have:

  • Strong knowledge of Linux and open-source software 
  • Understanding of modern web architecture (HTTPS, REST) and technology stacks
  • 4+ years of experience with programming/scripting languages (Bash, Go, Python, Ruby, etc.); deployment automation using Ansible, Puppet, and Terraform; MariaDB, Redis, and various NOSQL engines; Experience deploying containers using Docker and Kubernetes;  Experience working in the Amazon public cloud (AWS)
  • Experience supporting mobile applications (Android and iOS)
  • Experience in the telecommunications industry