About the role
What your day could consist of:
Agency Platform & AI Development Building and enhancing features across the Agency platform including partner tooling, multi-account management, and API services in PHP Designing and implementing agentic AI workflows that automate and enhance partner and reseller experiences Integrating LLM-powered capabilities into core Agency features — from intelligent recommendations to automated partner operations Contributing to our Python-based AI agent development and iteration Driving productization — evolving Agency features to be more scalable and configurable for diverse partner needs Maintaining and evolving legacy codebases while driving modernization efforts
Collaboration Working with cross-functional teams including Product, Design, and other engineering squads Engaging in pairing and code reviews Participation in the on-call rotation for incidents
What we're looking for:
4+ years of work experience in a backend software engineering role
Demonstrated knowledge of the challenges of scaling SaaS systems
Experience writing production code in PHP following accepted coding standards
Experience with Python for backend services or AI/agentic workflows
Familiarity with DB technologies: MySQL, DynamoDB, Redis
Strong problem-solving skills and ability to work across multiple codebases and technologies
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Experience building or integrating AI/ML systems, LLM-powered features, or agentic workflows
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Deeper database expertise — query optimization, data modeling, schema design, or experience with data pipelines and analytics infrastructure
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Familiarity with CI/CD practices and patterns
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Knowledge of AWS (or any public cloud)
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Experience with API design and platform/partner ecosystem development
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Track record of identifying and delivering performance improvements in production systems
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Experience with SaaS productization
Tech stack
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