Paragon

Senior Software Engineer, Integrations

Paragon • Los Angeles or Remote, United States
Remote

About Paragon

Paragon is building the infrastructure layer that powers integrations for modern SaaS companies. We help teams ship and operate integrations faster - so product teams can focus on their core product instead of integration complexity. Our customers range from fast-growing startups to large enterprises, and our platform runs mission-critical integrations in production.

About the Integrations team

The Integrations team builds the core systems that make it easy - and safe - to create, ship, and operate integrations at scale. That includes connector development workflows, shared libraries and services, and the runtime capabilities needed to keep integrations reliable in production.

How we work

  • We value collaboration and thoughtful engineering over heroics.

  • We invest in good documentation, code review, and mentorship so people can ramp quickly.

  • We aim for sustainable on-call and focus on fixing root causes, not repeating incidents.

What you’ll do

  • Build and maintain core services that power integrations in production (connectors, shared integration components, and platform APIs).

  • Improve the developer experience for building and operating integrations: faster iteration loops, stronger tooling, clearer debugging and observability.

  • Design and ship resilient integration behavior: retries/backoff, rate limiting, pagination patterns, idempotency, and error handling.

  • Partner with product and customer-facing teams to deliver integrations that are correct, maintainable, and easy to support.

  • Raise quality and reliability through testing strategy, monitoring/alerting, incident learnings, and operational improvements.

  • Participate in an on-call rotation for production systems and contribute to incident response and postmortems.

What we’re looking for

  • 5+ years of professional software engineering experience, ideally in backend, platform, or full-stack roles.

  • Strong fundamentals building production services and APIs, with a focus on reliability and maintainability.”

  • Experience designing systems that deal with external dependencies (third-party APIs), including nuanced failure modes and operational realities.

  • Ability to drive projects end-to-end with support from teammates: scoping, design, implementation, rollout, and iteration.”

  • Strong communication: you write clearly, collaborate well, and can explain tradeoffs to both technical and non-technical partners.

If you’re excited about this role but don’t meet every single requirement, we still encourage you to apply. We’re looking for strong fundamentals, good judgment, and growth mindset.

Nice to have

  • Experience with integrations, developer tooling, SDKs, connector ecosystems, or API-first products.

  • Background in operational excellence: observability, incident response, SLOs, capacity planning, and performance tuning.

  • Familiarity with TypeScript/Node, modern web services, queues/workers, and cloud infrastructure.

  • Experience working in B2B SaaS and shipping customer-facing platform capabilities.

Why this role at Paragon

  • You’ll work on high-leverage infrastructure that directly impacts shipping velocity and customer outcomes.

  • You’ll build systems that must be both developer-friendly and production-grade—where correctness and reliability matter.

  • You’ll have real ownership: meaningful projects, clear impact, and tight feedback loops from customers and internal teams.

Interview process

  • Intro call (values + role fit)

  • Technical interview(s) focused on practical problem solving

  • System design / architecture discussion

  • Team conversations (collaboration + ownership)

  • On-site (or take home if outside of the United States)

  • References + offer

Compensation & benefits

We’re hiring for this role in the United States (remote), with competitive base salary + equity, depending on experience and location.

In addition to base salary, we offer:

  • A brand new laptop and any additional equipment you need to do your best work

  • Top-of-the-line health, dental, and vision insurance

  • Paid, gender-neutral parental leave (including adoption and foster placement)

  • Flexible working hours (we focus on outcomes, not time online)

  • Unlimited PTO, with a minimum encouraged amount per year

  • Annual team retreats

  • Optional relocation support to Los Angeles, CA if you’d like to work closer to part of the team

  • Interview accommodations available upon request