Site Reliability Engineer
Edpuzzle • ESJavaScript Hybrid/Remote
About us
Edpuzzle is a leading edtech company with offices in San Francisco and Barcelona and over 11 years of history helping teachers find and create exciting, interactive learning experiences. We're a software company built by teachers, for teachers, committed to empowering educators with intuitive software to engage students all in one place, from video learning and beyond.
Millions of teachers and students around the world are already using Edpuzzle to make education more equitable and engaging. If you’re passionate about making an impact and find joy in learning, you’ll feel right at home with us. Check out the job details below to see if Edpuzzle could be the right fit for you!
About working at Edpuzzle
Working at Edpuzzle means joining a global team dedicated to enhancing education for all. Picture a place where you can connect with your teammates, whether remotely or in person, whenever you need support. A place where one day you're helping shape one of the biggest edtech platforms in the world, and the next day you're doing a teambuilding activity with your coworkers. A place where everyone has been selected because they're the best at what they do, and where your manager and team trust your decisions fully.
We value work-life harmony, which is why we’ve embraced a “remote-first” approach that emphasizes flexibility and choice while fostering meaningful engagement. It's no surprise that in our latest employee satisfaction survey, Work-Life Balance (92%), Leadership (85%), and Employee Engagement (84%) were highlighted as our top drivers, because we genuinely care about creating an environment where people can thrive, feel supported, and do their best work. A place where you're encouraged to learn and grow, because education is the cornerstone of everything we do.
About the process
The goal of our interview process is to learn about each other. Each step is structured to help us understand your unique talents and contributions while offering you insight into our team and culture.
For a detailed breakdown of our recruitment process, please refer to our Selection Process Guide which outlines every step of our candidate journey. A dedicated member of our team will support you through each step, and you'll have the opportunity to meet various Edpuzzlers along the way.
About the role
We’re looking for a passionate Site Reliability Engineer to pioneer our SRE strategies of our Security and Infrastructure Team in Barcelona. The right person will help us create the best possible product for teachers and empower them to engage their students with videos. If you’re a self-starter who’s eager to contribute to the education sector, you’ll feel right at home with us.
As the key reference point for all things SRE, you'll have the autonomy to shape our systems from the ground up. This role is perfect for someone ready to lead and innovate, making a significant impact on our cloud infrastructure and observability strategies using Datadog. You’ll be responsible for ensuring our system’s reliability, scalability, and maintainability, handling everything from our cloud infrastructure to in-depth observability and comprehensive monitoring. By working closely with our DevOps and Engineering teams, you’ll drive the design and implementation of resilient systems, manage incidents effectively, and champion best practices for observability and incident response.
About our tech stack
Technically speaking, we are hosted on AWS and use CDK with JavaScript for the Infrastructure as Code. Our product is written in Node and Express applying DDD and hexagonal architecture in the backend. We use MongoDB and OpenSearch for our database, and we have our own encoding and streaming system. We work with testing, trunk based development, CI/CD on GitHub Actions, and follow best practices making sure we never compromise on code quality and reliability. On the observability side, we monitor everything using Datadog and CloudWatch.
About our team
We are a product-focused team. Our methodologies foster close partnerships between Engineering, Product, Infrastructure, and other key areas (Design, Data, QA, Security, etc.). Everyone is encouraged to share their ideas and opinions, take initiative, and be resourceful when coming up with creative solutions that elevate the experience for our users.
At our core is an environment where every voice is heard and valued, and each team member plays a role in shaping project strategy and designing technical solutions. We embrace proactiveness and curiosity to understand the bigger picture. Engineers are not just encouraged but expected to think critically, propose solutions, and take ownership. We’ve built a culture where ideas are shared openly, challenges are tackled head-on, and assumptions are questioned to drive continuous improvement.
Learn more about our Product team and culture in these talks by Santi Herrero (Co-founder and CTO) at SCPNA 2024 and SCBCN 2024.