The Company
2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
Position Overview
As a Software Engineer III, you'll be building and integrating web and mobile apps that real people use. You'll work with our core tech stack Java, JavaScript, and AWS; and help expand our CI/CD pipelines and automation efforts.
You’ll be part of an Agile SCRUM team, working closely with colleagues, mentoring junior developers, and leading key initiatives.
You’ll collaborate with teams across the company to deliver impactful solutions. Plus, you’ll help architect, test, and deploy enterprise-level applications for clients across North America, all while having plenty of opportunities to grow.
Technical Requirements and Competencies
Demonstrated fluency in developing clean, maintainable, testable codeExperience working with JavaUnderstanding of relational databases & SQL Experience working with web technologies HTML, Javascript, and CSSExperience or knowledge on modern development and deployment methodologies including experience with AWS, GCP and/or AzureExperience working in a collaborative Agile SCRUM/Kanban teamProvide clear direction, guidance, and mentorship to a dedicated team of 2-4 software engineers focused on production support and proactive product improvements.Interest in expanding knowledge and applying knowledge to solve industry problemsYou'll help the Client Success team by assisting with support-related issues.Work closely with Client Solutions teams to ensure consistent, high-quality support experiences and build strong working relationships.Participate in shared on-call rotation and serve as business-hours escalation receiver for after-hours issues.Provide technical expertise and guidance to the team, assisting with complex investigations, architectural understanding, and problem-solving approaches.Conduct code reviews and maintain high quality standards for team deliverables.Drive documentation and knowledge base improvements that reduce repeat escalations.You'll contribute to testing to help ensure we deliver high-quality solutions.Primary qualifications are a keen interest in learning and the ability to apply your knowledge to craft clean code.
Qualifications and Competencies
5+ years of experience in software development, with a strong focus on full-stack developmentBachelor’s degree in Computer Science, Engineering, or a related field.Strong experience in Java, with deep understanding of object-oriented design and patternsExperience with modern web technologies, including HTML, CSS, JavaScript, and frameworks like Angular or ReactSolid understanding of relational databases and SQLExperience working with cloud platforms, specifically AWSExperience with agile methodologies Strong debugging and problem-solving skillsAbility to write clean, maintainable, and efficient codeExperience mentoring junior engineers and fostering a collaborative learning environmentProven experience with production support, on-call duties, and incident response, including triaging issues, managing escalations, and maintaining system stability in live environments.Excellent communication skills and a collaborative mindsetA passion for continuous learning and professional developmentStrong analytical skills and the ability to develop scalable solutions for complex problems
