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TodayTix Group

Software Engineer

TodayTix Group • GB
JavaPython Hybrid
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About TodayTix Group:

TodayTix Group, TTG, is the global e-commerce leader for cultural experiences. Founded in 2013, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology.

Through powerful consumer matchmaking technology and our expansive portfolio of brands, including TodayTix, New York Theatre Guide, London Theatre Guide, Show-Score, Arthouse, and Secret Cinema, TTG has an intimate understanding of its millions of customers. We optimize partner relationships by providing unparalleled access to engaged audiences to generate meaningful revenue, transforming the way tickets are sold. With an ever-expanding global network of theatres, producers, and cultural institutions, frictionless technology, and vast data and insights, TTG is at the forefront of the digital transformation of culture.

Life at TodayTix Group
We thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next.

New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development.

Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. 

We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply.

About TodayTix Group:

We are hiring a Software Engineer to play a crucial role in ensuring our ticketing platform remains efficient, performant, and scalable. We're looking for someone who not only brings strong technical skills to the table but also cares about the business outcome and values clear communication and teamwork. You should be comfortable leading teams, designing technical solutions and ensuring we have a focussed backlog that will deliver impact for our users.

This is a fantastic opportunity for someone who has experience of working with data-intensive, dynamic technology stacks. Our Engineering team is committed to refining our platform, making it easier for customers to discover and purchase tickets for live events, attractions, and more.

We thrive on creativity, collaboration, and driving meaningful results. If you’re energized by a dynamic environment where your technical skills meet real-world impact, we want to hear from you!

Please note: we encourage collaboration by working a minimum of 2 days per week in the London office, while also offering flexibility for employees to choose where they work for the rest of the week.

What Success Looks Like:

  • Achieving a stable, scalable platform that provides a high-performance, seamless experience for customers.
  • Delivering technical improvements to the ticketing system, simplifying the purchasing experience and supporting business growth.
  • Implementing GenAI integrations that enhance platform performance and streamline workflows, directly impacting business outcomes.
  • Ensuring proactive monitoring and optimization of platform observability, minimizing downtime and enhancing system reliability.
  • Contributing to the growth of the platform by optimizing integrations, ensuring they meet scaling goals, and enhancing overall system efficiency.
  • Collaborating effectively with cross-functional teams, demonstrating strong communication and leadership to drive successful outcomes.
  • Writing clean, maintainable, and well-documented code that supports long-term system stability and ease of future updates.

    • What You'll Do:

  • Work as part of a product squad focused on driving technical stability and delivering key business outcomes through the continuous refinement of the platform.
  • Partner with business stakeholders to create product solutions that enhance user experience while achieving financial objectives.
  • Design and implement technical innovations that improve the functionality and efficiency of the ticketing systems.
  • Explore opportunities to integrate GenAI to enhance platform capabilities and optimize business processes.
  • Ensure the platform leverages recent data infrastructure investments to maximize performance and scalability.
  • Improve platform observability to proactively monitor performance and reduce downtime.
  • Continuously review and optimize platform integrations to meet scaling goals and ensure operational efficiency.

    • We're Looking for Someone With:

  • Experience of working in a high traffic e-commerce environment.
  • Experience designing and building internal and external APIs with a focus on scalability, clarity, and maintainability. 
  • An understanding of performance profiling and optimization, with exposure to MySQL query design and transaction handling, especially for bulk updates.
  • Experience working with ORMs such as Hibernate for managing database access and entities.
  • A deep understanding of data engineering principles.
  • Experience integrating GenAI into systems and developer workflows.
  • A passion for observability, best practices and design patterns.
  • Write simple, comprehensible and maintainable code.
  • Enjoys collaborating with other engineers and solving problems as a team.
  • Interested or thrive in a start-up environment and are looking to grow personally and wear new hats as we continue to scale.
  • The skills to contribute to our platform using one of our core technologies: Java, Python or Typescript.

    • Good to Have:

  • Who can contribute to our design system and component library using Next.js and React
  • You have experience with AWS and/or Terraform provisioning. 
  • Experience of working with complex integrations, especially with primary ticketing platforms, Payment Service providers and fraud tools.
  • Experience working with GraphQL.
  • Experience or exposure working with some of PHP, node.js or Python.
  • An interest in delivery automation (CI/CD) and / or Docker.
    • We believe in using the right tool for the job, rather than adhering to any given platform. Our production systems currently use Node, Python, Java/Groovy and React/Redux/Nextjs. We use AWS Aurora, MongoDB, Redis, Elasticsearch, Datadog and AWS as backing services but with your insights any of that may change if there’s a good enough business reason.
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