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Smarsh

Sr. Platform Engineer I

Smarsh · US · 85d ago
Hybrid Python
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About the role

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

The Platform Engineer will be a key member of the S&E (Site & Engineering) team, responsible for designing, building, and maintaining cloud infrastructure and platform services. This role focuses on enabling reliable, scalable, and secure platform operations while supporting oncall rotations and ensuring system availability across global operations.

How will you contribute?

Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
Minimum 4 years of experience in platform engineering, DevOps, or SRE roles.
Strong proficiency with AWS services including EC2, EKS, VPC, IAM, S3, RDS, Lambda, and CloudWatch.
Hands-on experience with Kubernetes administration and troubleshooting.
Proficiency in Terraform for infrastructure provisioning and management.
Experience with Istio or similar service mesh technologies.
Working knowledge of GitOps tools such as ArgoCD or Flux.
Experience with CI/CD tools including GitHub Actions, Jenkins, or GitLab CI.
Familiarity with HashiCorp Vault for secrets management.
Scripting proficiency in Python, Bash, or Go.

Soft Skills

Strong problem-solving and analytical abilities.
Excellent written and verbal communication skills.
Ability to work effectively in a distributed, global team environment.
Self-motivated with ability to work independently and as part of a team.
Willingness to participate in oncall rotations and respond to incidents.

What will you bring?

  • 4+ years of professional experience in platform engineering, DevOps, or Site Reliability Engineering roles.
  • Demonstrated hands-on experience managing production AWS environments at scale.
  • Proven track record of Kubernetes cluster administration and troubleshooting.
  • Experience implementing and maintaining Terraform-based infrastructure.
  • Background in CI/CD pipeline development and release engineering processes.
  • Prior oncall experience with demonstrated incident response capabilities.
  • Experience working in distributed, global team environments.

    • Preferred Qualifications

  • AWS certifications (Solutions Architect, DevOps Engineer, or equivalent).
  • Experience with observability tools such as Datadog, Prometheus, or Grafana.
  • Knowledge of incident management and RCA processes.
  • Experience with multi-region or multi-account AWS architectures.
  • Familiarity with compliance frameworks relevant to enterprise environments.

    • What do we offer?

  • Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
  • Stock options.
  • Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements.
  • 401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one.
  • Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service.
  • Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition.

    • Tech stack

    Python
    Arrangement Hybrid
    Location US
    Posted 85d ago
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