Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
As part of our continued evolution of Caseware Cloud, we are building a reusable, enterprise-grade agentic AI platform that enables product teams to safely, consistently, and efficiently deliver AI-powered capabilities across our ecosystem.
We are looking for a Staff Software Developer – AI Platform to help shape the architecture, standards, and technical direction of this platform. This is a senior individual contributor role for an engineer who combines strong hands-on skills with the ability to influence across teams, reduce ambiguity, and scale solutions beyond a single codebase.
In this role, you will partner closely with Engineering Managers, Product, QA, Security, and Data teams to ensure the AI Platform evolves in a durable, observable, and secure manner.
📍 Location: This is a fully remote position located in Colombia.
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What you will be doing
Define and evolve the technical architecture of Caseware’s agentic AI platform, ensuring it supports safe, scalable, and reusable AI capabilities Design and build core platform components and abstractions, including agent execution models, RAG pipelines, grounding connectors, orchestration patterns, and reusable runtime primitives Act as a technical leader across teams, influencing architectural decisions through design reviews, RFCs, and hands-on collaboration Partner with QA, domain SMEs, and product teams to enable robust observability, reliability, and quality of LLM-based systems through platform-level instrumentation and monitoring Translate emerging AI and cloud technologies into practical platform capabilities, leading proof-of-concepts that inform roadmap and architectural decisions Establish and promote platform standards and best practices to improve consistency, security, and maintainability across AI-powered systems Drive operational excellence by identifying systemic risks and eliminating root causes that impact reliability, performance, or cost Partner with DevOps, DevSuccess, and Security teams to evolve CI/CD pipelines, deployment strategies, and production safeguards Mentor senior and junior engineers through code reviews, design discussions, and technical guidance Participate in production support as a senior escalation point, leading root cause analysis and driving preventative improvements
What you’ll bring
8+ years of professional software engineering experience, with demonstrated impact beyond a single team 2–4+ years of hands-on experience with LLM-powered systems in production, including RAG, agent orchestration, or similar AI-enabled architectures Experience delivering cloud-native systems on AWS, with familiarity around scalability, reliability, security, and cost management Proven experience designing and evolving shared platforms or infrastructure used by multiple teams Solid software engineering fundamentals and the ability to balance delivery with long-term platform health Strong communication skills and the ability to influence technical direction across teams Strong English language communication and collaboration skills
Nice to have
Experience operating systems in regulated or compliance-heavy domains Familiarity with accounting, auditing, or financial workflows
Technology stack you’ll work with
Backend & Platform: TypeScript, NestJS, Python Cloud & Infrastructure: AWS EKS, AWS Lambda, AWS Bedrock, AWS AgentCore Search & Retrieval: AWS OpenSearch Serverless Document & Data Processing: AWS Textract, DynamoDB, S3 AI Evaluation & Observability: LangFuse, LangSmith (or equivalent) AI-assisted development tools: GitHub Copilot, AWS Kiro Developer Tooling: GitHub, GitHub Actions, Nx Monorepo Collaboration: Jira, Confluence, Microsoft Teams, Outlook
Perks & Benefits
¨Contrato a termino Indefinido¨ with all the legal benefitsPrepaid MedicineLife insurance and funeral assistanceInternet allowanceHome office stipendCompetitive compensation — above the market average100% remote work environment and an excellent work-life balanceOpportunity to work for a growing global SaaS leader companyA culture that promotes independence, innovation, trust, and accountabilityOpen space to be creative, innovative and strategize for the futureMentorship by highly experienced professional Budget for training, we want you to grow5 Personal Time Off days per yearSick Leave Top up to total 100% of salary paid by the employer from Day 3 to 90. Recognition Award, additional paid time off in recognition of the corresponding year of serviceUpgrade vacation starting at 5 years of service