At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship
We are seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
What you'll do
Develop product features that can improve performance via feedback loopsDesign pipelines for fine-tuning LLMsDesign and implement end-to-end product capabilities, including frontend and backend componentsDrive a/b tests to iterate and improve product features and ML capabilities continuouslyWork with our Platform, SRE and Data Infrastructure teams to support production needs for ML servicesFollow advancements in AI and ML, and participate in discussions about them with the ML and research teams
What you'll need
Strong architectural skills, with proven experience designing complex software systemsStrong engineering skills, with at least an intermediate level skill in PythonExperience implementing technical solutions, tackling tough engineering problems to help build our products. Experience building and deploying production ML models to solve real-world problemsA Bachelor’s Degree in a field of science, technology, engineering or math, or equivalent hands-on experience Desire to learn new things, work closely with peers from different teams, and open to teach and learn from others
What we'd like to see
Experience working on AWS and familiarity with CI / CD tools Experience with Athena, Kafka and a strong background in databasesExperience managing software infrastructure for engineering teams Knowledge of additional languages such as SQL, Go, Javascript, or Typescript are not necessary but will help you work in cross-functional teams
Benefits
Competitive compensationStock optionsPrudent Life InsuranceOnsite lunch & dinner stipendConnectivity (mobile phone & internet) stipendWellness perksMac equipmentLearning & development stipendParental leave, including 6 weeks paternity leave
